This Thursday, Massachusetts state officials are expected to announce their plans to revamp the state’s new health care website as part of the Affordable Care Act.
Ever since Massachusetts passed its health reform law in 2006, the main way to apply for subsidized insurance has been through a laborious paper process. Brian Rosman is with the Boston-based nonprofit Health Care for All.
“So the ACA was a chance for the state to upgrade their whole system and bring it into modern times,” Rosman says, “and that has not worked at all.”
Last fall, as the federal health website was hitting technical snags, thousands of Massachusetts consumers also tried and failed to sign up for insurance through the state’s website.
Although most were put temporarily on Medicaid so they would not lose coverage, Governor Deval Patrick says officials have been trying hard to come up with a better online system, which would be in place by next fall.
“We’re working through the unwinding of our relationship with CGI, which was the vendor that so failed us and transitioning to a new solution,” Patrick says. “And we have a Plan A and Plan B.”
Both of which, he says, will be unveiled at the state’s health connector board meeting on May 8.